Privacy policy

Last Updated: September 19, 2026

At Asli Nutrition, operated by Nutri-Sustain Ltd, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit Asli Nutrition, make a purchase, sign up for marketing communications, contact us or otherwise use our website and services.

Asli Nutrition currently sells and ships products within the United States only.

1. Personal Information We Collect

Depending on how you interact with our website, we may collect:

Contact information, including your name, email address, telephone number, billing address and shipping address.
Order information, including products purchased, order history, returns and refunds.
Payment-related information necessary to process your purchase. Payments are processed through Shopify and/or our payment service providers; we do not directly store your complete payment-card details.
Account information, if you create a customer account.
Marketing information, including your email address and marketing preferences when you subscribe to our emails, offers or promotions.
Device and usage information, such as your IP address, browser, device information and interactions with our website.
Communications, including information you provide when contacting customer support.

2. How We Collect Information

We may collect personal information:

Directly from you when you make a purchase, create an account, subscribe to marketing or contact us.
Automatically through cookies, pixels and similar technologies.
From Shopify, which provides our ecommerce platform.
From payment, fulfilment, delivery, analytics, advertising and marketing service providers where appropriate.

3. How We Use Your Information

We may use personal information to:

Process, fulfil and deliver orders.
Process payments, refunds and returns.
Communicate with you about your order.
Provide customer support.
Operate and improve our website and services.
Detect and prevent fraud or misuse.
Measure website and marketing performance.
Send marketing emails and promotional offers where permitted.
Personalise advertising and measure advertising effectiveness where permitted.
Comply with applicable legal and regulatory requirements.

4. Email Marketing

If you sign up to receive offers, including our welcome offer, we may use the email address you provide to send you marketing communications through our email marketing provider.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Unsubscribing from marketing will not prevent us from sending transactional communications relating to an order or customer-service request.

5. Cookies, Analytics and Advertising

We use cookies and similar technologies to operate the website, understand how visitors use it, measure performance and support advertising.

These technologies may include services provided by Shopify and advertising or analytics partners such as Meta.

Depending on your location and applicable law, you may be provided with options to manage your privacy or cookie preferences.

6. How We Share Personal Information

We may disclose information to service providers where necessary to operate our business, including:

Shopify, which powers our online store.
Payment-processing providers.
Fulfilment and shipping providers.
Email and marketing service providers, including Mailchimp.
Analytics and advertising providers.
Professional advisers and service providers where necessary.
Government bodies, regulators or law-enforcement authorities where required by law.

We do not disclose personal information except as described in this policy or as otherwise permitted or required by law.

7. Your Privacy Choices and Rights

Depending on where you live and the laws that apply to you, you may have rights concerning your personal information, including the right to:

Request access to certain personal information.
Request correction of inaccurate information.
Request deletion of certain information.
Opt out of marketing communications.
Opt out of certain targeted advertising or data-sharing activities where applicable.

Some rights may be subject to legal exceptions.

To make a privacy request, contact us using the details below.

8. Global Privacy Control

Where required by applicable law, we will process recognised Global Privacy Control (GPC) signals as requests to opt out of applicable data-sharing or targeted-advertising activities.

9. Children's Privacy

Our products and services are intended for adults. We do not knowingly collect personal information from children in circumstances prohibited by applicable law.

If you believe a child has provided personal information to us, please contact us.

10. Data Security and Retention

We use reasonable administrative, technical and organisational measures designed to protect personal information.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes and complying with legal obligations.

11. International Processing

Asli Nutrition is operated by a UK business and uses service providers that may process information in different countries.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services or legal requirements.

The latest version will be published on this page with an updated Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise a privacy right, contact:

Asli Nutrition / Nutri-Sustain Ltd
Email: support@aslinutrition.store
Address: 82 Highfield Rd, Birmingham, England, B8 3QU, United Kingdom

Asli Nutrition currently accepts orders for delivery within the United States only.