Shipping policy

Last Updated: September 19, 2026

At Asli Nutrition, we're committed to getting your wellness products to you safely and reliably. This Shipping Policy explains where we ship, how orders are processed and what to expect after placing your order.

1. Where We Ship

Asli Nutrition currently ships within the United States only.

We do not currently accept orders for international delivery.

2. Order Processing

Orders are typically processed within 1 business day (Monday–Friday, excluding holidays).

Orders placed during weekends or holidays will normally begin processing on the next business day.

During particularly busy periods, promotions or holidays, processing may take slightly longer.

Once your order has shipped, you'll receive a shipping confirmation email containing tracking information where available.

3. US Shipping & Delivery

Standard delivery typically takes approximately 3–5 business days after your order has been processed and dispatched.

Delivery times are estimates and may occasionally be affected by carrier delays, weather, holidays or other circumstances outside our reasonable control.

4. Shipping Costs

Standard US shipping is $5.99.

Orders over $40 qualify for FREE US shipping.

Any applicable shipping charge will be clearly displayed at checkout before you complete your purchase.

5. Tracking Your Order

Once your order has been dispatched, we'll send you a shipping confirmation email with tracking information where available.

Please allow some time for tracking information to update after receiving your shipping confirmation.

If you haven't received shipping confirmation or tracking information within 2 business days of placing your order, please contact us at support@aslinutrition.store.

6. Incorrect Shipping Addresses

Please check your delivery address carefully before completing your order.

If you notice an error after placing your order, contact us as soon as possible at support@aslinutrition.store.

We will do our best to help if the order has not yet been dispatched. However, once an order has entered the shipping process, we may be unable to change the delivery address.

We cannot guarantee replacement or refund where an order is delivered to an incorrect address supplied by the customer.

7. Lost, Damaged or Incorrect Orders

If your order arrives damaged, you receive an incorrect item, or your tracking indicates a delivery problem, please contact us at support@aslinutrition.store with your order number.

For damaged orders, we may ask you to provide photographs of the product and packaging so we can investigate the issue.

Where an error has occurred on our side, we'll work with you to provide an appropriate resolution at no additional cost.

If tracking shows your order as delivered but you haven't received it, please check around the delivery location and with other members of your household before contacting us. We can then help you investigate the delivery with the carrier.

8. Delays

Estimated delivery times are not guaranteed. Occasionally, deliveries may be delayed because of carrier disruptions, severe weather, holidays or other circumstances outside our reasonable control.

If your order appears to be significantly delayed, contact us and we'll help investigate its status.

9. Contact Us

If you have questions about shipping or need help with an order:

Asli Nutrition / Nutri-Sustain Ltd
Email: support@aslinutrition.store
Address: 82 Highfield Rd, Birmingham, England, B8 3QU, United Kingdom

Shipping destination: United States only