Refund policy

Last Updated: September 19, 2026

At Asli Nutrition, we want you to feel confident trying our products. We offer a 30-Day Money-Back Guarantee on eligible purchases made directly from Asli Nutrition.

1. 30-Day Money-Back Guarantee

If you're not satisfied with your purchase, contact us within 30 days of receiving your order to request a refund.

For your first bottle of a product, you may request a refund even if the bottle has been opened and you've tried the product.

To request a refund, email support@aslinutrition.store with your order number and the email address used to place your order.

Please do not send products back to us unless we ask you to do so. If a return is required, we will provide return instructions.

2. Multiple Bottles and Bundle Orders

For orders containing multiple bottles of the same product, the 30-Day Money-Back Guarantee applies to one opened bottle. Any additional bottles must be unopened, unused and in their original packaging to be eligible for return.

3. Damaged, Incorrect or Missing Items

Please inspect your order when it arrives. If your order is damaged, defective, incorrect or missing an item, contact us as soon as possible at support@aslinutrition.store.

Please include your order number and, where appropriate, photographs of the item and packaging so we can investigate and resolve the issue.

4. Non-Returnable Items

We cannot accept returns of:

• Additional opened or used supplement bottles beyond the first bottle covered by our 30-Day Money-Back Guarantee
• Gift cards
• Items not purchased directly from Asli Nutrition

If you're unsure whether your order qualifies, please contact us before returning anything.

5. Exchanges

We do not currently offer direct exchanges. If an eligible item needs to be returned, we will process the return or refund and you can place a new order for the product you want.

6. Refunds

Once your refund request and, where applicable, returned item have been reviewed, we'll let you know whether the refund has been approved.

Approved refunds will be issued to the original payment method.

Please allow up to 10 business days for your bank or card provider to process the refund after it has been issued. If more than 15 business days have passed since we confirmed your refund, please contact us.

Original shipping charges are not refundable unless the order was damaged, defective or incorrect.

7. United States Orders

Asli Nutrition currently sells and ships products within the United States only.

8. Contact Us

For questions about returns or refunds:

Email: support@aslinutrition.store

Address: 82 Highfield Rd, Birmingham, ENG, B8 3QU, United Kingdom